Comparison · Updated 7 September 2026
Both Carearoo and SecondShift draft NDIS reports from your session notes with strict clinician sign-off, on Australian infrastructure. The practical differences: Carearoo fills your own Word template, covers all eight NDIS report types including behaviour support (FBA, behaviour support plans), home modification and assistive technology, is live in Ireland, and is expanding to the US, UK and Canada. SecondShift generates clinic-branded reports inside its own system, covers service agreements, and is free during its early access period. If you want drafts on your existing template and behaviour support coverage, Carearoo fits better; if service agreements are your priority or you want a free tool while it is in early access, look at SecondShift.
| Carearoo | SecondShift | |
|---|---|---|
| What it is | AI drafts full clinical reports from your notes; you review, edit and sign off | AI drafts NDIS reports from session notes; practitioners review and approve before sending |
| Report types | FCA, SIL, progress, assistive technology, home modification, FBA, behaviour support plans (incl. interim) | Progress reports, initial assessments, FCAs, service agreements |
| Your own Word template | Yes, upload your .docx and Carearoo drafts straight into it | No, it generates clinic-branded output within its own system |
| Behaviour support (FBA / BSP) | Dedicated report types | Behaviour support listed as a supported discipline; no FBA/BSP report type listed |
| Pricing | A$99 per report, first report free, no subscription | Free during early access, no credit card required; no published paid pricing (secondshift.com.au, 7 Sep 2026) |
| Clinician sign-off | Always. Nothing leaves without your review | Yes. Nothing sent without explicit approval |
| Data & hosting | Australian hosting; client data never used to train AI models | AWS Sydney; AES-256, TLS 1.3; not used for model training |
| Countries | Australia and Ireland live; US, UK and Canada pages open for early access | Australia only (secondshift.com.au, 7 Sep 2026) |
Source for every SecondShift claim: secondshift.com.au, checked 7 September 2026. Their site may change; always check it for current information. Carearoo, like any AI tool, can make mistakes: every report is a draft for the clinician to review, correct and sign off.
Read a full sample FCA, or draft your first report on your own template.